Privacy Policy
Last updated:
1. Introduction
Duvoll Education, the training division of Duvoll Construction, Inc., doing business as Duvoll Management Group ("Duvoll," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit duvolleducation.com ("Site") or enroll in our courses.
2. Information We Collect
Information You Provide Directly: When you enroll in a course, request information, or contact us, we may collect your name, email address, phone number, mailing address, employer name (if applicable), payment information, and any other information you voluntarily provide.
Information Collected Automatically: When you visit our Site, we automatically collect certain information through cookies and similar technologies, including your IP address, browser type, device type, operating system, pages visited, time spent on pages, referring URL, and general geographic location.
Google Analytics: We use Google Analytics 4 to analyze how visitors use our Site. Google Analytics collects information such as how often users visit, what pages they view, and what other sites they visited prior to coming to our Site. We use this information to improve our Site and services. Google Analytics does not collect your name or other personally identifying information. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
3. How We Use Your Information
We use the information we collect to:
Process course enrollments and payments
Send enrollment confirmations, reminders, and follow-up communications
Respond to your inquiries and provide customer support
Improve our Site, courses, and services
Send promotional communications about upcoming courses and events (you may opt out at any time)
Comply with legal obligations
Detect and prevent fraud
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Payment processors to process your course payments securely
Email and CRM platforms to manage communications and enrollment workflows
Analytics providers (such as Google) to understand Site usage
Legal authorities when required by law, subpoena, or court order
Business transfers in the event of a merger, acquisition, or sale of assets
5. Cookies
Our Site uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
Essential cookies required for the Site to function properly
Analytics cookies to understand how visitors interact with the Site
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the Site.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. If you are a course enrollee, we retain your enrollment and payment records for a minimum of 7 years for accounting and compliance purposes.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise any of these rights, contact us at info@duvolleducation.com.
California Residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request deletion of your personal information, and opt out of the sale of your personal information. We do not sell personal information.
Tennessee Residents: Under the Tennessee Information Protection Act (TIPA), you may have additional rights regarding your personal data. Contact us for more information.
9. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.
10. Third-Party Links
Our Site may contain links to websites operated by third parties. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page. We encourage you to review this Privacy Policy periodically. The "Last Updated" date at the top indicates when the most recent changes were made.
12. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Duvoll Education Email: info@duvolleducation.com Phone: (901) 649-3850